Customer Relations
Search:
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Undaunted
Kara Goldin
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The Gold Standard
Colin Cowie
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Nincompoopery
John R. Brandt
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Winning Her Business
Bridget Brennan
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The Science of Customer Connections
Jim Karrh
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The Customer of the Future
Blake Morgan
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Ignore Your Customers (and They’ll Go Away)
Micah Solomon
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Know What You're FOR
Jeff Henderson
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Leading Loyalty
Sandy Rogers
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Why Customers Leave (and How to Win Them Back)
David Avrin
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Strategic Customer Service
John Goodman
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Mastering the Virtual Sale
Kerry Johnson, MBA
